home | project login | start a project | sitemap

Marketing Communication Atlanta| Marcom, Atlanta | Creative Services, Atlanta

{ Who We Are }

{ What We Do }

{ How We Work }

{ Portfolio }

{ Contact Us }

Process

Pricing

Start a Project

{ Terms of Service }

	THANKS! Have I mentioned lately that I'm so glad we started working with you? You have been so fantastic to work with, always responsive and quick to make any suggested changes. And your work is beautiful. We receive compliments all the time on our materials, how they’re so user friendly and prof essional.
— Lori Jean Mantooth Director of Training and Consulting Projects Points of Light & Hands On Network
	Read more from our clients >

Terms and Conditions of Service

{How we work together to develop great creative}

Kemba Creative Partners is a service of Kemba Creative, Inc. These terms of service remain in effect for each service rendered by Kemba Creative Partners. Kemba Creative may periodically make updates to these terms of service. Changes to the terms of services will be submitted in writing.

Definitions

1. Kemba Creative: Kemba Creative and its agents rendering service through Kemba Creative Partners.
2. Consultant: Person or company that is paid to provide business, management, marketing and other advice to individuals and companies. Consultants purchase services from Kemba Creative to resell to their Clients.
3. Client: Person or company on behalf of whom the Consultant is requesting services from Kemba Creative Partners. The Client is the end user of the services rendered by Kemba Creative.

Services Rendered

Details of and scope of work preformed by Kemba Creative on behalf of the Consultant and Client will be specified in the Work Authorization/Scope approved by the Consultant at the start of each project.

Project Costs and Timetable

An estimate for project length, scope of work and project timetable will be provided by Kemba Creative to the Consultant before work begins. Estimate, scope and timetable will be based on information provided by Consultant in the Client/Project Brief, and if necessary, supplementary information provide by Consultant.

Costs in addition to the rate for our creative services are billed separately. They include: printing, fonts purchase, photography, illustration, delivery/courier services and additional materials. Kemba Creative will inform Consultants when costs are in addition to our rate.

Right of Refusal

Kemba Creative has the right to refuse to accept a project from a Consultant, for reasons including – but not exclusive to – project goes beyond creative services we offer, not enough information provided to perform work and not enough time authorized for work.

Payment

Kemba Creative charges by the hour or a flat fee by the project depending on the service and consultant preference. We accept payment by check, money order and credit cards, Visa, Mastercard, American Express and Discover.

We require a credit card on file from the Consultant even when paying by check to cover late payments. Our invoices at project completion are net 30 days. Payment for service rendered by Kemba Creative is the Consultant’s responsibility, if necessary Consultants should bill Clients promptly and in advance to ensure adequate cash flow.

For flat fee projects we charge 50 percent in advance, 25 percent at concept or draft approval and 25 percent at project completion. Any per hour project estimated at more than 25 hours will also require 50 percent in advance, 25 percent at concept or draft approval and 25 percent at project completion.

Changes to credit card to be charged should be communicated to Kemba Creative immediately. Unpaid balances will accrue a 2% finance charge each 30 days, 24% APR.

Project Work Flow: Initiation, Completion and Termination

Projects begin with a Client/Project Brief submitted by Consultant or developed by Kemba Creative in consultation with the Consultant that details the project and Client marketing needs. Based on the Brief, Kemba Creative submits an estimate of time, scope of work and timetable. Kemba Creative begins work after receiving an approved Work Authorization from the Consultant.

Projects with no activity for 30 days will be billed to the Consultant for our time and materials to date. Our development of the creative is complete after receiving a Project Final Approval from the Consultant or when projects goes to production, which ever applies. We may also project manage the printing or distribution of the creative if the Consultant chooses.

In the case of Project Termination, Kemba Creative will bill Consultant for our time and materials to date.

Responsibility

Kemba Creative will make every reasonable effort to ensure the accuracy of materials produced, but ultimate responsibility for the correctness of copy, illustrations and photography will rest on Consultant and Client.

Ownership

Ideas and concepts that are not accepted remain the property of Kemba Creative and may be used in the course of other assignments. Once final payment is received the design, messaging and content become the property of Consultant or Client.

Original materials used in the production of the project – including original artwork and computer generated artwork, formats and code, not including logo and identity work – remain the property of Kemba Creative unless otherwise agreed upon.